Refund policy
Returns & Exchanges
We have a NO RETURN policy on our figures. ALL figures and statues sold through our site is NON-REFUNDABLE and FINAL SALE.
We only allow exchanges for manufacture defect. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at hello@exo-6.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any exchange questions at hello@exo-6.com.